Refund Policy
At Global Shopping, customer satisfaction is our top priority.
If you're not completely satisfied with your purchase, we're here to help!
🛍️ Eligibility for Refund
You may request a refund within 7 days of receiving your order.
To be eligible, your item must be:
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Unused and in the same condition that you received it.
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In the original packaging.
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Accompanied by a proof of purchase (order ID or invoice).
🔄 Non-Refundable Items
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Items that are used, damaged due to misuse, or missing parts not due to our error.
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Certain health, hygiene, and personal care items.
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Sale or clearance items (if mentioned as “non-refundable” during purchase).
🔁 Replacement & Exchange
If your product is defective, damaged, or the wrong item was sent, we will offer a free replacement or full refund.
Please provide an unboxing video or images as proof.
💸 How Refunds Are Processed
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed and a credit will automatically be applied to your original method of payment within 5–7 business days.
📩 To Request a Refund
Email us at: globalshopping212@gmail.com
Or WhatsApp us at: +91 87799 11428
Please include your order ID, reason for return, and photo/video evidence (if applicable).